Privacidad Policy
1. Introduction
Miraj Patterns respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.
2. Information We Collect
We collect information that you provide directly to us, as well as data collected automatically through your use of our website.
Information You Provide
- Account information: name, email address, and password when you create an account.
- Billing information: name, billing address, and payment details processed securely by PayPal or WooCommerce Payments. We do not store full credit card numbers on our servers.
- Communications: any information you provide when contacting us via email or our contact form.
Information Collected Automatically
- Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the site.
- Cookies: small data files stored on your device that help us improve your browsing experience and understand site usage. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfil your orders, including delivering digital downloads and sending order confirmations.
- To provide customer support and respond to your enquiries.
- To improve our website, products, and services through analytics and user feedback.
- To send you transactional emails such as order receipts and download links.
- To comply with legal obligations and protect our rights.
We do not sell your personal information to third parties.
4. Sharing Your Information
We only share your data with trusted third parties who help us operate our business:
- Payment processors: PayPal and WooCommerce Payments handle your payment information securely.
- Hosting provider: our VPS host stores website data on secure servers.
- Analytics: we may use anonymised data for website analytics to improve user experience.
All third-party providers are contractually obligated to protect your data and use it only for the services they provide to us.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission, secure password hashing, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order and account data is retained for tax and accounting purposes. You may request deletion of your account at any time by contacting us.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you.
- Correction: request that we correct inaccurate or incomplete data.
- Deletion: request that we delete your personal data, subject to legal obligations.
- Objection: object to the processing of your data for certain purposes.
- Portability: request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at contact.miraj.patterns@gmail.com.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, understand how you use our site, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete the information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact.miraj.patterns@gmail.com.